Privacy Policy

1. Introduction

Quorum Fin ("we," "our," or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you participate in our educational programs or visit our website.

By using our services or providing us with your personal information, you consent to the practices described in this policy. If you do not agree with our policies and practices, please do not use our services.

For any questions regarding this Privacy Policy, please contact us at [email protected].

2. Information We Collect

2.1 Personal Information You Provide

We collect information that you voluntarily provide to us when you:

• Enroll in our educational programs
• Submit inquiries through our contact form
• Subscribe to communications
• Participate in surveys or feedback requests

This information may include: name, email address, phone number, mailing address, and any other information you choose to provide in communications with us.

2.2 Automatically Collected Information

When you access our website, we may automatically collect certain technical information, including:

• IP address and device information
• Browser type and version
• Pages visited and time spent on pages
• Referring website addresses
• Date and time of visits

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. For detailed information about our cookie usage, please refer to our Cookie Policy.

3. How We Use Your Information

3.1 Legal Basis for Processing

We process personal information based on:

• Consent: When you voluntarily provide information or agree to receive communications
• Contract Performance: To deliver educational services you have enrolled in
• Legitimate Interests: To improve our services and communicate relevant information
• Legal Obligations: To comply with applicable Thai laws and regulations

3.2 Purposes of Data Use

We use collected information to:

• Provide and manage educational program enrollment and delivery
• Communicate with you about programs, schedules, and updates
• Respond to inquiries and provide customer support
• Send program materials and resources
• Improve our educational content and services
• Analyze website usage and optimize user experience
• Comply with legal requirements and protect our legal rights

3.3 Marketing Communications

With your consent, we may send you information about new programs, educational resources, and relevant updates. You can opt out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.

4. Data Sharing and Disclosure

4.1 Third-Party Service Providers

We may share your information with trusted third-party service providers who assist us in:

• Website hosting and maintenance
• Email delivery services
• Payment processing (if applicable)
• Analytics and performance monitoring

These service providers are contractually obligated to use your information only for the purposes we specify and to maintain appropriate security measures.

4.2 Legal Requirements

We may disclose your information when required by law or to:

• Comply with legal obligations or valid legal processes
• Protect and defend our rights or property
• Prevent fraud or security issues
• Protect the safety of our participants and staff

4.3 No Sale of Personal Information

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure server infrastructure with encryption
• Access controls limiting who can view personal information
• Regular security assessments and updates
• Staff training on data protection practices
• Secure backup and recovery procedures

However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

Typical retention periods include:

• Program Enrollment Data: Retained for the duration of participation plus 3 years for record-keeping purposes
• Inquiry and Contact Data: Retained for 2 years or until you request deletion
• Website Analytics Data: Aggregated data retained indefinitely; individual data retained for 13 months

When personal information is no longer needed, we securely delete or anonymize it.

7. Your Rights

Under Thai data protection laws, you have the following rights regarding your personal information:

7.1 Right to Access

You have the right to request access to the personal information we hold about you and receive a copy of this information.

7.2 Right to Rectification

You can request correction of inaccurate or incomplete personal information.

7.3 Right to Erasure

You may request deletion of your personal information, subject to certain legal exceptions such as compliance with legal obligations or completion of contracted services.

7.4 Right to Data Portability

You have the right to receive your personal information in a structured, commonly used format and transmit it to another controller where technically feasible.

7.5 Right to Object

You can object to processing of your personal information for direct marketing purposes or when processing is based on legitimate interests.

7.6 Right to Withdraw Consent

Where processing is based on consent, you have the right to withdraw consent at any time. This will not affect the lawfulness of processing before withdrawal.

7.7 Right to Lodge a Complaint

You have the right to lodge a complaint with the Personal Data Protection Committee (PDPC) in Thailand if you believe your data protection rights have been violated.

7.8 Exercising Your Rights

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days as required by Thai law.

8. Children's Privacy

Our services are intended for individuals aged 18 and above. We do not knowingly collect personal information from minors under 18 years of age. If we become aware that we have collected information from a minor, we will take steps to delete such information promptly.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us at [email protected].

9. International Data Transfers

Your information is primarily stored and processed in Thailand. If we transfer personal information outside of Thailand, we ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.

10. Third-Party Links

Our website may contain links to third-party websites, plugins, and applications. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party sites you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. When we make changes, we will:

• Update the "Last Updated" date at the top of this policy
• Notify enrolled participants via email if changes materially affect how we handle their information
• Post the updated policy on our website

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

12. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: